PRIVACY POLICY
This policy was last updated on 15 March 2021.
PORTER 11211, LLC is committed to complying with relevant data protection laws. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you a better and more personalised experience.
We have published this notice to help you understand:
how and why we collect information from you;
who we share your information with, why and on what basis;
what your rights are.
If we make changes to this notice we will update you on our website and by sending you an email notification. You will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site or our services following the changes. We recommend that you check this page regularly to keep up-to-date.
PORTER 11211, LLC is the data controller of the information you provide. PORTER 11211, LLC is a company registered in New York, USA with registered address 318 Grand St 4D, Brooklyn, NY, 11211 .
Should you have any questions about this policy please email info@porter11211.com.
Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
“Our Locations”
Includes:
Online channels: https://porter11211.com, the Talent Hack booking site at [https://thetalenthack.com];
Live channels: whereever we may hold a session with you.
“Our Site”
Refers to https://porter11211.com
“Account”
means a PORTER 11211 or Talent Hack account required to access and/or use certain areas and features of Our Locations
“Personal Data”
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via any of Our Locations.
“We, Us ,Our”
Means Porter11211 LLC.
When do we collect your personal data?
When you create an account at any of Our Locations
When you book a service at any of Our Locations or ask to be added to a waiting list for a service
When you attend a session
When you engage with us on social media
When you contact us by any means with queries
When you choose to complete any feedback requests or surveys we send you
When you’ve given a third party permission to share with us the information they hold about you
What data do we collect and how do we use it?
Depending upon your use of Our Locations, We may collect some or all of the following personal and non-personal data.
We collect and use your personal data only where we have a proper reason to do so. These are some of the reasons:
Contract – your personal information is processed in order to fulfil a contractual arrangement e.g. to place an order or book a class.
Consent – where you agree to us using your information in this way e.g. for storing your payment card details.
Legitimate Interests – this means our interests in managing our business to allow us to provide you with the best products and service in the most secure and appropriate way
Legal Obligation – where there is statutory or other legal requirement to share the information e.g. when we have to share your information for law enforcement purposes.
What we store
Our Reasons (Legal Basis)
What we use the data for
Name, telephone number, billing address, order information purchase history
Fulfilling a contract
We need this information as a minimum in order to process your orders and bookings for one to one sessions
Gender, date of birth and physical training experience
Consent
We need this information to be able to devise a personal programme for you for one to one sessions
Health information and emergency contact
Legitimate interests
To enable us to assess your suitability for the services and safeguard your health for one to one sessions
Details of your visits to our Site, including IP address, web browser and version, operating system, and which website referred you to ours.
Legitimate interests
Improving customer experience and interaction with our site.
Third party services and how we share your data
We contract with third parties to supply products and services to you on Our behalf. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
We use the following third party data processors.
Apple Pay, Stripe and PayPal, to process your payment details for one to one sessions bought on our Site.
TheTalent Hack – for purchase of Program Subscriptions. All personal details and payments are made via Talent Hack platform for subscribers of our online program.
See https://www.thetalenthack.com/privacy for platform privacy policy.Squarespace - for data storage of customers using our site.
See https://www.squarespace.com/privacy/ for platform privacy policy.Google Analytics– We may compile statistics about the use of Our Locations using Google Analytics including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law
Zoom – We use Zoom for all our online and live streamed classes, workshops, courses, treatments and trainings. We will send you a unique link for your required booking, which will only be shared with yourself for treatments or with other students for online and live streamed classes, workshops, courses or training. You will be required to have your own personal Zoom account to attend. Zoom ensures your data is secure at all time, for full details please visit the following: Zoom privacy policy.
Where do we store your data?
Our business is situated in the USA, so your information will be primarily be processed and stored in the USA .
How long we keep your information
If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws.
We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed under ‘What data do we collect and how do we use it’.
These are other factors which may apply to the length of time we may keep your information:
the law requires us to hold your personal information for a longer period, or delete it sooner;
you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law;
we bring or defend a legal claim or other proceedings during the period we retain your personal information, in which case we will retain your personal information until those proceedings have concluded and no further appeals are possible; or
in limited cases, existing or future law or a court or regulator requires us to keep your personal information for a longer or shorter period.
Your rights
If you are based in the EU or in the UK, you may have the following rights, which this Policy and Our use of personal data have been designed to uphold:
right to access – You have the right to request information about the personal data we hold on you at any time.
right to portability – Whenever We process your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
right to rectification – You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
right to erasure – You have the right to erase any personal data processed by Us at any time except for some limited situations.
Under California’s “Shine the Light” Law, California residents have the right to request in writing from businesses with whom they have an established business relationship (1) a list of the categories of Personal Information, such as name, address, email address, and the types of services provided to that customer, that a business has disclosed to third parties (including affiliates that are separate legal entitles) during the immediately preceding calendar year for the third parties’ direct marketing purpose and (2) the names and addresses of all such third parties. To request the above information, California residents should email us at info@porter11211.com.
Your right to object to processing based on legitimate interest
You have the right to object to processing of your personal data that is based on Our legitimate interest. We will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
If you have any cause for complaint about Our use of your personal data, please contact Us at info@porter11211.com in the first instance in order that we can investigate thoroughly.
Our use of cookies
Cookies are small encrypted text files that are stored on your device by a website. We use cookies to enhance your experience on our website and to analyse our traffic. We don’t store personal information in the cookies we create, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
By continuing to browse our site, you consent to our placing cookies on your computer (unless you have chosen to disable them via your browser). Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies. You may still block these Cookies by changing your internet browser’s settings but please be aware that Our Site may not work properly if you do so.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used only when the cookie banner is acknowledged. These analytics cookie are used to view Site traffic, activity and other data.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. If you’d like to learn more about cookies in general and how to manage them please visit aboutcookies.org.
Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
If you are the parent of a Child who you believe has given Personal Information to us, please contact us at info@porter11211.com so that we can arrange for its deletion.